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Setting up an Email Address to forward to another mailbox

Note

Email Hosting Orders activated on or after 2 July, 2009, will have a separate Email management and Webmail interface. 1

Follow the process outlined below to create a Email Forward/Alias:

  1. Login to the Email management interface.2

  2. Go to Email Addresses -> Add.

  3. Here, enter the name for the Email Address that you wish to create.

  4. Select the Define Email Forwards checkbox.

  5. Decide whether you wish to forward emails coming to this email address to a local email address or a remote one:

    • Local Email Address: If you have created another Email Box for this domain name previously, then this would appear in the left hand box. Select one or more of these Email Boxes and move these to the right hand box, to receive a copy each of all mails sent to your forwarded email address.

      Example:

      If your domain name is yourcompany.com and you want to forward sales@yourcompany.com to info@yourcompany.com, then info is a local email address for your domain name.

    • Remote Email Address: You can choose to forward emails to one or more external email addresses (on a different domain name) by specifying each one of these on separate lines in the provided text box.

      Example:

      If your domain name is yourcompany.com and you want to forward a copy of all mails received by sales@yourcompany.com to yourcompany@yahoo.com and yourcompany@hotmail.com, then you would enter both the latter email addresses on separate lines in the provided text box.

  6. Furthermore, you can set wild-card forwards by clicking the Define Wild-Carded Destinations button under Advanced Email Forward Options section. Mention one or more domain names on separate lines and click the Save button.

    Example:

    If your domain name is yourcompany.com and you want to forward a copy of all mails received by sales@yourcompany.com to sales@somename.com and sales@someothername.com, then you can set a wild-carded destination by mentioning somename.com and someothername.com in the box provided. Note that the email box sales is common in both the source domain name (yourcompany.com) and the destination domain names (somename.com, someothername.com).

  7. Click the Submit button to save your settings.

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